The questions our customers ask us most often
What is “sourcing” and what exactly does it consist of?
Sourcing involves finding, verifying, and selecting the factory best suited to your project, in order to obtain certified professional equipment at the best price. At Supplyra, we analyze your needs, identify reliable manufacturers, negotiate prices, control quality in China, and coordinate delivery to Europe.
The major advantage: access to products of equivalent quality to Europe, while making significant savings, up to -40% depending on the product categories, without suffering the usual risks associated with the Chinese market.
In summary: the same quality, up to 40% cheaper, with a secure process from start to finish.
How can we be sure that the supplier is not fraudulent or of poor quality?
We only select factories verified by our teams in China: certification checks, internal audits, production history and sample verification.
You never deal with a stranger: we filter, secure and validate everything before offering it to you.
How is Supplyra® different from Alibaba or a traditional agent?
✔ Physically verified suppliers
✔ Genuine price negotiation
✔ Systematic Quality Control
✔ Communication in French/English
✔ No jet lag for you
✔ A legal partner based in Switzerland
We don't "just" connect suppliers: we eliminate all risks.
Do I have to pay anything before I know the supplier and the price?
No.
You only pay when you confirm the order. Before that: research, verification and analysis are offered as part of our Offer.
How much can I save compared to European prices?
According to the project, savings generally range between 20% and 40%.
How long will it take to receive the supplier and their price?
We deliver a validated proposal (supplier + negotiated price) within 72 hours.
Do you also handle logistics, customs and delivery in Europe?
Yes, absolutely.
We handle: shipping, documents, customs clearance and final delivery.
You receive your order without having to deal with the administrative side of things.
How does your commission work?
A simple and transparent model:
– 2% for orders under 100,000 EUR.
– Between 2% and 3% of the total order price for orders over 100,000 EUR.
You only pay the commission when you start production.
What is the purpose of the “3D plans” option? Is it really useful?
Yes, especially for restaurants, shops, and technical projects.
3D plans allow you to:
✔ validate dimensions before purchasing
✔ avoid costly mistakes
✔ visualize the final result
✔ ensure production security
It's a clear option that reduces risks from the outset.
Can you source everything or only certain equipment?
Our expertise covers a wide range of industries and product categories. Whether you're a retailer, a developer, a hospitality group or an e-commerce brand, we identify the right suppliers, negotiate the best terms, and manage the entire process on your behalf.
Our core categories include:
– Furniture & Interiors
– Electronics & Tech Accessories
– Apparel & Fashion
– Beauty & Lifestyle
– Industrial & Machinery
– Automotive Accessories
– Hospitality & F&B Equipment
– Packaging & Private Label
Your category isn't listed? Reach out to us. We assess every request individually and source across virtually any product vertical.
©2025 by Supplyra
The questions our customers ask us most often
What is “sourcing” and what exactly does it consist of?
Sourcing involves finding, verifying, and selecting the factory best suited to your project, in order to obtain certified professional equipment at the best price. At Supplyra, we analyze your needs, identify reliable manufacturers, negotiate prices, control quality in China, and coordinate delivery to your address wherever you are in the world.
The major advantage: access to equipment of the highest quality, while making significant savings, up to -40% depending on the product categories, without suffering the usual risks associated with the Chinese market.
In summary: the same quality, up to 40% cheaper, with a secure process from start to finish.
How can we be sure that the supplier is not fraudulent or of poor quality?
We only select factories verified by our teams in China: certification checks, internal audits, production history and sample verification.
You never deal with a stranger: we filter, secure and validate everything before offering it to you.
How is Supplyra® different from Alibaba or a traditional agent?
✔ Physically verified suppliers
✔ Genuine price negotiation
✔ Systematic Quality Control
✔ Communication in French/English
✔ No jet lag for you
✔ A legal partner based in Switzerland
We don't "just" connect suppliers: we eliminate all risks.
Do I have to pay anything before I know the supplier and the price?
No.
You only pay when you confirm your order. Before that, research, verification, and analysis are offered free of charge as part of our Easter promotion.
How much can I save compared to European prices?
Depending on the project, savings generally range between 20% and 40%.
How long will it take to receive the supplier and their price?
We usually deliver a validated proposal (supplier + negotiated price) within 72 hours. Nevertheless, this can differ depending on the size of your project.
Do you also handle logistics, customs and delivery in Europe?
Yes, absolutely.
We handle: shipping, documents, customs clearance and final delivery.
You receive your order without having to deal with the administrative side of your order.
How does our commission work?
What is the purpose of the “3D plans” option? Is it really useful?
Yes, especially for restaurants, shops, and technical projects.
3D plans allow you to:
✔ validate dimensions before purchasing
✔ avoid costly mistakes
✔ visualize the final result
✔ ensure production security
It's a clear option that reduces risks from the outset.
Can you source everything or only certain equipment?
Our expertise covers a wide range of industries and product categories. Whether you're a retailer, a developer, a hospitality group or an e-commerce brand, we identify the right suppliers, negotiate the best terms, and manage the entire process on your behalf.
Our core categories include:
– Furniture & Interiors
– Electronics & Tech Accessories
– Apparel & Fashion
– Beauty & Lifestyle
– Industrial & Machinery
– Automotive Accessories
– Hospitality & F&B Equipment
– Packaging & Private Label
Your category isn't listed? Reach out to us. We assess every request individually and source across virtually any product vertical.